Security systems require ongoing support and maintenance to ensure peak performance and reliability. Digi Security Systems’ Service 360 program is designed to provide seamless integration, real-time support, and proactive system care. This comprehensive service plan enhances security efficiency, minimizes downtime, and ensures long-term savings for organizations.
Reach out to Digi Security Systems today to learn more about the Service 360 maintenance and support plan for Oklahoma City, Tulsa, Houston, Dallas, and surrounding areas.
What is Service 360?
Every major technologically complex system requires care and maintenance to perform at its best. That’s especially true for security systems intended to protect what’s important. That’s why Digi Security Systems offers the Service 360 security plan. Service 360 is Digi’s fully integrated security service program, offering advanced support, maintenance, and system optimization. It provides interactive system mapping, front-of-line priority response, and expanded support hours. Unlimited remote and on-site service ensures fast, efficient issue resolution without needing in-house troubleshooting. With local warehouse stock for rapid replacements, organizations experience minimal downtime and cost savings.
Key Features of Service 360
The Service 360 plan includes various important features to optimize your security system for performance.
Proactive System Maintenance
- Annual audits and preventive maintenance: Detect issues before they escalate.
- Software updates and security patching: Keep systems running optimally.
- Consumable replacements: Prevent unexpected failures, reducing security risks.
Optimized System Performance
- Camera lens and housing cleaning: Ensures clear video evidence for investigations.
- Unused credential reports: Identify vulnerabilities in access control systems.
- Detailed audit reports: Use these insights to optimize security operations.
Rapid Support and Repairs
- Front-of-line priority service: Guaranteed faster resolution times.
- Unlimited remote and on-site support: Eliminates internal troubleshooting burdens.
- Local parts inventory: Ensures quick repairs, reducing system downtime.
The Service 360 Advantage: Cost Savings and Efficiency
Maintenance support services like those included with Service 360 are designed to keep operating costs low and operating efficiency high. The program reduces the likelihood of technical problems so that your security resources aren’t wasting their time. Benefits of the Service 360 plan include:
- Proactive security management leading to long-term savings by reducing costly emergency repairs.
- Maximized efficiency and resource allocation ensures security teams can focus on mission-critical tasks, not technical hiccups.
- Minimized downtime prevents revenue loss due to security disruptions.
- Budget-friendly SLA pricing allows organizations to plan for security maintenance without unexpected expenses.
Why Choose Digi’s Service 360 Plan?
Digi Security Systems is your dedicated security partner. Our Service 360 plan makes us a true extension of your organization, providing best-in-class security service tailored to your needs. As a plan participant, you’ll enjoy benefits such as:
- Seamless system management with interactive design mapping and real-time updates.
- Dedicated support team and local warehouse inventory for rapid response.
- Scalable solutions tailored to meet your specific security needs.
Enroll Today
The Service 360 program from Digi Security Systems delivers unmatched security maintenance, proactive support, and cost-effective solutions for organizations. Protect what matters most with program benefits like priority service, unlimited remote support, and comprehensive system care.
Contact Digi Security Systems today to learn more about the Service 360 security maintenance and support program.